Now we're going to look at some ways to narrow down and fix the cause. However, it's most likely a hardware problem. If the computer freezes again immediately after it booting, whether in normal mode or Safe Mode, then you could have a serious software or hardware problem. Keep reading for tips to investigate both. If it doesn't freeze again while in Safe Mode, it's likely a software problem. If it does, then you could be looking at either a software or a hardware problem. If this is the second time your computer has frozen, choose to boot in "Safe Mode with Networking." Try using the computer like this and see if it freezes again. Then back up your data and keep using the computer to see if it freezes again. The first time, choose to start Windows normally. While restarting, the computer might say there was an error with Windows and ask if you want to start normally or in Safe Mode. Find out why a restart often makes problems disappear. If the computer does freeze again, then keep reading for more steps to take. Then use the computer as normal until it freezes again, although it might not. Otherwise, you could find yourself scrambling through more complicated ways to get files off a dead computer. If the computer starts up fine, immediately back up your important information in case a serious problem is on the way. Let's look at the three most typical ones and what you should do next. There are a few things that can happen next when your computer comes back on. Instead, simply hold the computer's power button for 5 to 10 seconds and it will restart with less disruption than a complete power loss. However, some people think they have to pull the computer's power plug or flip the switch on the power strip. What do you do next? Try restarting your computer Your 21st century piece of technology is as useless as a pet rock. You wiggle the mouse, click the buttons a few times, tap some keys on your keyboard and get nothing. You're doing something on your computer, whether it's an important project, some aimless browsing, or trying to beat your high score on Solitaire, and without warning everything freezes.
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